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Frequently asked questions
Product Usage & How It Works
Troubleshooting & Error Codes
Cleaning & Storage
Milk Functions (Soy Milk & Nut Milk) use 60g of your base ingredient filled to the MAX line with water.
For Smoothie, you can use up to 400g of fruit and vegetables. Never exceed the MAX fill line marked on the inner container.
No soaking required for any program. Just rinse soybeans under cold water before adding them.
Soy Milk — 35 min (heat + blend)Oat Milk — 8 min (blend only)Nut Milk — 30 min (heat + blend)Soup — 40 min (heat + blend)Smoothie — 2 min (blend only)Boil Water — variable (heat only; screen shows temperature in °C)Keep Warm — 2 hrs (maintains 60°C, auto-activates after heating programs)Clean — 2 min (blend only)
Soy Milk works with 60g of soy, black, red beans, or chickpeas. It heats and blends for 35 minutes and produces hot cooked milk.
Nut Milk is a warm blend (heat + blend, 30 min). Use 60g of any nuts. It produces heartier, warmer milks compared to the cold Oat Milk program.
Add sugar or sweetener after pouring — not before or during the cycle.
Note that, Adding sugar before using functions like Nut Milk and Soy Milk that heat may cause the sweet material to burn.
The machine beeps 10 times and all indicators light up when a program finishes. Remove the lid carefully. Pour slowly to avoid splashing.
Yes. After selecting a mode, press Preset — each press adds 1 hour (up to 12 hours). Confirm with Start/Cancel.
Press and hold Start/Cancel for 1.5 seconds. The machine beeps once and returns to standby.
Power cord, Instruction Manual, Organic Cotton Filter Bag, Cleaning Brush, Recipe Guide, Measuring Cup, and Thank You Card.
Important: Never mix grains and nuts in the same cycle on heating programs (Soy Milk, Nut Milk, Soup). Combining them causes overflow. Use each ingredient type separately.
